GienTech Technology Co., Ltd.
Citi Bank Processing Risk Management Procedure Tool Development
- Gather in-depth insights into project requirements, user pain points, and business needs by applying discussion and interview combined approaches during communications with users and managers.
- Built zero-code prototypes aligned with the visual style, components, and patterns defined by the design system while effectively addressing diverse business needs.
Citi Bank Finance Dashboard Analytics Reporting [FDRA] Toolkit Development
- Interacted with designers, developers, and stakeholders across different regions and time zones to ensure a shared understanding of design requirements and implementation details.
- Worked seamlessly with the dev team and performed interface walkthroughs to identify usability issues and inconsistencies that could affect user experience.